§ 1 Scope of Conditions

The following terms and conditions apply for all services carried out by Chauffeur Limousine Service, in particular for Carriage of Passengers in non-scheduled services, rented coaches, rented cars, trips with private cars and services in event management. These terms and conditions also apply to all future business relations, even if not expressly agreed to again. At the latest, these terms and conditions shall be deemed to be accepted and binding at the time such services are utilized. Deviations from our general terms and conditions shall only be effective if confirmed in writing by us. Should the terms and conditions of our customers or a third party conflict with the terms and conditions of Chauffeur Limousine Service, our terms and conditions will override them, even if we have acknowledged the conflicting terms and conditions, not objected to them and unreservedly rendered the service.

§ 2 Placing Orders and Concluding the Contract

Offers made by Chauffeur Limousine Service are subject to confirmation and without obligation. All bookings and declarations of acceptance must be confirmed in writing by us to be legally effective. Furthermore the customer undertakes to supply us with all the relevant information needed to complete the order, for example, location, date, number of persons, desired vehicle, number of baggage items, etc. A final and binding version of the relevant documents, information and data must be submitted to Chauffeur Limousine Service within a reasonable time period. Chauffeur Limousine Service is under no obligation to examine the accuracy of the given data and documents. Amendments, modifications or subsidiary agreements must also be confirmed by us in writing. Chauffeur Limousine Service will confirm the issued order as a rule immediately, however at the latest within 7 working days. A contract comes about when Chauffeur Limousine Service effectively renders its services. A booking via our online booking form is legally binding, however only after it has been confirmed in writing by Chauffeur Limousine Service.

§ 3 Prices

Unless otherwise stipulated, the current price list of Chauffeur Limousine Service, which is also published on the Homepage, shall apply as a matter of principle. Additional services will be calculated separately. Unless otherwise agreed, the prices shall be exclusive of any ancillary expenses incurred within the scope of the agreement. In particular, parking fees and any advanced expenses ordered by the customer or transported persons are not included in the price and will be calculated separately. Chauffeur Limousine Service shall be bound by the prices in its offer for 14 days, after which a new offer must be made.

§ 4 Conditions of Payment

Payments are due two weeks after receipt of invoice, unless otherwise agreed. The invoices shall be paid as agreed without discount by bank transfer onto one of the accounts listed on the invoice, by cash on delivery or by crossed cheque. Payment in advance or cash payment in the car are also acceptable. Payment in advance is the standard method for new customers from foreign countries. Credit cards like Mastercard, Visacard and American Express are also accepted. Should the customer be carrying a credit card with him, payment may also be made directly in the car on completion of the said service. Payment shall be considered effected as soon as Chauffeur Limousine Service has access to the invoiced amount. Should the contracting party default on its payments after the 14 days´payment period, Chauffeur Limousine Service will be entitled to charge interest on the outstanding amount, based on the bank interest rate for overdrafts. Should the contracting party not fulfil its payment obligations, or if we become aware of circumstances which question the creditworthiness of the contracting party, Chauffeur Limousine Service will be entitled to call in the rest of the debt and to demand advance payments or securities. Furthermore, in case of default by the customer, Chauffeur Limousine Service is entitled to withdraw from all contracts.

§ 5 Cancellation

Should the customer withdraw from the contract or, without cancellation, not utilise the services of our company, then the contractor is entitled to demand reasonable compensation for arrangements and provisions which have already been made. This is also the case, even if the customer is not to blame. Chauffeur Limousine Service is entitled to a lump sum compensation. Should the agreed service not be utilised without cancellation, then the contracting party must pay the agreed price in full.

Conditions of cancellation

cancellation fee 14-8 days before beginning of contractual period / 25% booking fee
cancellation fee 7-4 days before beginning of contractual period / 50% booking fee
cancellation fee 72 hours before beginning of contractual period / 75% booking fee
cancellation fee 24 hours before beginning of contractual period / 100% booking fee

§ 6 Subject of the Agreement and Exclusion of Carriage

Subject of this Agreement is the carriage of persons and other services which are subject to authorisation. Chauffeur Limousine Service reserves the right to exclude persons from carriage who are a danger to safety and order, who do not follow the instructions of the chauffeur or who deliberately and negligently damage the vehicle.

§ 7 Limitation of Liability/Statute of Limitation

Claims for damages due to impossibility of performance, breach of contract or delict against Chauffeur Limousine Service or its agents are excluded except in cases of wilful or negligent action. Chauffeur Limousine Service `s liability is limited to no more than 3 times the agreed service price. All claims against Chauffeur Limousine Service to be considered for non-performance of services in violation of the agreement must be submitted to Chauffeur Limousine Service within 3 working days after the conclusion of the contract. Chauffeur Limousine Service, its subcontractors, suppliers and subsuppliers, are not responsible for delays in services due to force majeur and events that make it considerably more difficult or impossible for the company to carry out its services (this includes in particular technical break-downs, force majeure, emergencies due to the weather, legal restraints, strikes, lockouts, demonstrations, etc), even with agreed and binding deadlines and appointments. Chauffeur Limousine Service is entitled to postpone the service for the duration of the obstruction plus a reasonable start-up time, or to withdraw, fully or partly, from that part of the contract which has not yet been fulfilled. Chauffeur Limousine Service is also not liable if the journey time is exceeded due to circumstances beyond its control which, despite due diligence, could not have been avoided or anticipated.

§ 8 Court of Jurisdiction, Applicable Law, Written Form Requirement

All business and legal relations between Chauffeur Limousine Service and the contracting party are governed by German law. Court of Jurisdiction for all disputes arising directly or indirectly from the contractual relationship is Hannover, even if the customer´s Court of Jurisdiction is in another European country. If the customer is a business man, a legal person under public law or a special fund under public law, the Court of Jurisdiction is the court responsible for the official business location of Chauffeur Limousine Service, although we are entitled to use, if we so choose, the Court of Jurisdiction responsible for the business location of the contracting party. These general terms and conditions can also be found on the Chauffeur Limousine Service German homepage. In the case of minor deviations in the English translation to the German original text, the German version of the original text applies.